01
Agreement
These Terms govern your use of the Prolivia website and services. By using the website or purchasing a service, you agree to these Terms.
02
Services
Prolivia provides educational content, personal branding guidance, LinkedIn profile coaching, group programs and private coaching. The exact scope, schedule and deliverables will be described in the relevant service or program agreement.
03
No guaranteed outcomes
Coaching is educational and advisory in nature. We do not guarantee employment, client acquisition, revenue, follower growth, engagement, speaking invitations or any specific result. Outcomes depend on many factors beyond our control.
04
Payments
Prices, payment schedules, taxes and accepted payment methods will be shown before purchase. You agree to provide accurate billing information and pay applicable fees.
05
Cancellations and refunds
Any cancellation, rescheduling, refund or cohort withdrawal terms will be provided in the applicable booking or program agreement before payment. If no separate terms are supplied, contact hello@prolivia.co before purchasing for clarification.
06
Your responsibilities
Provide accurate information and attend sessions on time. Use coaching materials for your personal or internal professional development only. Do not share confidential information belonging to others without permission. Treat other participants respectfully in group sessions.
07
Intellectual property
Website text, branding, frameworks, worksheets and materials are owned by Prolivia or its licensors unless otherwise stated. You may use materials for your own personal development but may not resell, reproduce or distribute them without written permission.
08
Testimonials and case studies
Any client story, image, quote or result is published only with appropriate permission.
09
Third-party platforms
Some services may rely on third-party platforms such as LinkedIn, video conferencing, payment processors or booking tools. Their services are subject to their own terms and availability.
10
Limitation of liability
To the extent permitted by law, Prolivia will not be liable for indirect, incidental or consequential losses arising from use of the website or coaching services. Nothing in these Terms excludes liability that cannot legally be excluded.
11
Changes to services or terms
We may update website content, services or these Terms. Updated Terms will be posted here with a revised date.
12
Governing law
These Terms are governed by the laws of the State of New York, USA.
13
Contact
Questions about these Terms: hello@prolivia.co.